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Define the inspection before booking the flight
Write the assignment around a decision: locating visible roof damage before a
contractor visit, documenting facade condition for maintenance planning, or
identifying roof areas that warrant moisture verification. Give the inspector
the building address, drawings where available, roof construction, known leaks,
previous repairs, and the areas that matter most. Identify who will interpret
the results and who can authorize follow-up access.
Keep three services distinct in the proposal:
- Capture: obtaining and organizing images of specified surfaces.
- Assessment: interpreting those images in the context of the building and
its history.
- Confirmation: investigating a suspected condition through appropriate
closer examination or testing.
New York City's Department of Buildings made this distinction in its Using
Drones to Conduct Facade Inspections study: visual data needs professional
analysis, and photographs cannot perform physical examination such as sounding
or probing. Treat that report as a study of inspection limitations, rather than
current permission to fly in New York City.
Read the DOB study.
For a broader explanation of what photographs, measurements, and interpretation
establish, see our
six levels of drone-inspection evidence.
Agree on exclusions before mobilization. These might include concealed fixings,
roof areas underneath equipment, interiors, or surfaces that cannot be
photographed safely. An exclusion should identify the affected location and its
consequence for the owner's decision.
Use a roof plan and elevation drawings to divide the building into named
inspection zones. Where reliable drawings are unavailable, agree on a simple
reference system: building, compass-facing elevation, floor band, and bay. Keep
the same identifiers in the image folders, findings register, and final report.
Plan the roof and facades separately. Looking downward at a roof does not
establish coverage of vertical walls, recesses, parapet faces, or the underside
of projections. For each zone, specify an overview for orientation and the
detail views needed to answer the inspection question. Additional angles should
address an identified blind spot, rather than simply increase the photograph
count.
The site review should establish launch and landing areas, occupied entrances,
pedestrian routes, neighboring property, obstructions, and where the pilot can
maintain the required view of the aircraft. Agree with the building manager how
access will be controlled and what happens if the planned area cannot be kept
clear.
For U.S. commercial work with a small drone, the FAA's Part 107 pathway covers
pilot certification and operating requirements. Flights at night or over people
and moving vehicles must meet the applicable conditions; they are not blanket
permissions. Have the operator identify the airspace authorization or waiver
needed for the actual mission before confirming the date.
FAA guidance for commercial operators
provides the starting point. Building access permission and local site
restrictions also need to be settled for the particular location.
Ask the provider to include a weather fallback and a method for recording
surfaces left uninspected. If the intended view cannot be obtained safely, the
report should identify the gap and propose another access method.
Match image detail and thermal conditions to the question
Visible-light images: specify the feature that must be recognizable
Megapixels alone do not describe inspection detail. NIST's target-size guidance
explains that recognizable detail depends on how much of the camera's field of
view the target occupies, which changes with target size, distance, and optics.
Its guidance concerns video quality, not a building-defect detection standard.
NIST's target-size explanation
is useful when reviewing a proposed camera setup.
Ask for a representative image of the relevant material and feature, captured at
the planned working distance. Review the original file at full resolution.
Confirm that focus, exposure, viewing angle, and motion blur allow the intended
observation. A sample that can show missing cladding may still be unsuitable for
assessing a fine joint opening.
As an illustrative calculation, suppose a square-on image covers a wall width of
12 metres across 6,000 pixels. The nominal sampling is 12,000 millimetres
divided by 6,000 pixels, or 2 millimetres per pixel. A 4-millimetre feature
would span only two pixels under those simplified assumptions. This is a
sampling calculation, not a demonstrated detection limit or a
measurement-accuracy claim. Require an appropriate check before accepting
numerical crack widths or dimensions.
Thermal images: agree on the investigation method first
For wet roof insulation, ASTM C1153-23 describes a specific application:
nighttime infrared inspection of roofing systems with insulation above the deck
and in contact with the waterproofing. Its published scope covers aerial and
ground inspection, weather and construction conditions, and invasive
verification. It does not determine the moisture's cause or entry point.
ASTM's public scope and significance statement
explains these boundaries.
The buyer's implication is to establish the roof assembly and verification
method before commissioning a thermal survey. Do not assume one nighttime roof
procedure answers an insulation or air-leakage question on every facade. Ask the
thermographer which method fits the actual assembly and which site conditions
would make the results inconclusive.
Temperature interpretation also needs more than a color palette. FLIR's
measurement documentation identifies emissivity, reflected temperature,
distance, atmospheric temperature, and humidity as relevant inputs. Emissivity
describes how effectively a material emits thermal radiation; reflected
surroundings can also contribute to what the camera receives.
FLIR's temperature-measurement documentation
explains those settings.
Request the original thermal data, corresponding visible images, acquisition
conditions, and the settings used for reported temperatures. Label an
unexplained pattern as a thermal anomaly until the inspection method supports a
stronger conclusion.
Check coverage before leaving the site
Make a coverage review part of the field assignment. Compare each zone with the
planned views, inspect representative original files, and list missing or
unusable areas while a return flight may still be practical. Keep inaccessible
surfaces separate from surfaces photographed without a visible finding.
Coverage must have a defined denominator. Consider an illustrative building with
40 equal-area facade zones. If 36 zones meet the agreed image requirements and
four remain obscured, usable zone coverage is 36 divided by 40, or 90%. That
figure does not mean 90% of defects were detected, and it does not mean the
building passed an inspection.
If the zones differ in size, describe the result as a zone count or calculate
coverage from their areas. Avoid presenting the percentage of completed flight
waypoints as the percentage of building surface inspected. For priority
locations, require individual status even when total coverage is high: one
missing view above a busy entrance can matter more than several complete views
elsewhere.
The field handover should identify whether each gap requires a return flight, a
different viewpoint, physical access, or an agreed limitation. Include who
decides whether the remaining gap is acceptable for the intended use.
Build findings that lead back to the original evidence
Organize the capture before interpreting it. Preserve original filenames and
timestamps, associate files with the correct building zones, and keep marked-up
copies separate from originals. A reviewer should be able to move from a finding
to an overview, then to the original detailed image without guessing which wall
is shown.
A practical finding record contains:
- A unique finding ID and building location.
- A short observation describing what is visible.
- An overview, detail image, and original file reference.
- The interpretation, its uncertainty, and any required confirmation.
- A recommended next action, responsible role, and review date where
appropriate.
For example, a hypothetical entry could read: “East elevation, level 3, bay E07:
apparent joint opening beside window head. Refer to overview E03 and detail
E07-014. Arrange closer examination to establish joint condition and repair
needs.” This does not assign a cause or measured width that the photograph has
not established.
A model can help locate findings, but the source images must remain accessible.
DroneDeploy's facade inspection documentation illustrates this workflow: users
open camera-position images, add field notes to source imagery, and include
those notes in a report. It also states that export resolution is limited to the
current browser viewport. Verify detail in the delivered files, especially when
the owner will work from a PDF. A visually convincing model is not itself proof
that its dimensions are accurate.
DroneDeploy's facade reporting documentation
describes the example and its export limitation.
If automated defect detection is included, require review of the proposed
findings and a stated treatment of unflagged images. Ask how the provider checks
missed defects and false alarms on the relevant surfaces. A count of software
annotations is not a building condition rating.
Specify a report the maintenance team can use
Use the following proposed schedule to make competing scopes comparable. These
are editorial purchasing recommendations, informed by the inspection and
reporting sources above; they are not a universal inspection standard.
Scroll horizontally to compare all columns.
Set the delivery format and access terms before signing. Request a downloadable
report and findings register, establish rights to retain the original images,
and define how long hosted data remains available. Agree who can access building
imagery and how unrelated people or neighboring interiors will be handled in
shared outputs.
Agree on an immediate contact route for a suspected urgent hazard; notification
should not wait for the finished PDF. Use the handover meeting to resolve
remaining questions about findings and uncovered surfaces. Distinguish the
capture date from the report date so later readers know when the building was
observed.
For repeat inspections, retain the zone names and finding IDs. Ask the next
provider to reproduce useful viewpoints and document differences in capture
conditions. An apparent change should lead back to comparable original images
before it becomes a claim that deterioration has progressed.
Questions to settle with the provider
Before accepting a proposal, get specific answers to these questions:
- Who is responsible for flight operations, building-condition interpretation,
and any formal inspection sign-off?
- Which roof and facade surfaces are included, and how will incomplete coverage
be reported?
- What sample demonstrates the detail needed for this assignment?
- What physical follow-up is included, separately priced, or outside the
service?
- How will thermal findings or claimed measurements be checked?
- Do the fees include site coordination, processing, interpretation, report
revisions, and a return visit if capture quality fails the agreed
requirements?
- Which files will the owner retain after any hosted access ends?
Choose the scope that carries the maintenance question all the way to a usable
answer. For routine visual documentation, that may be a well-organized photo
survey with located observations. For suspected hidden deterioration or
moisture, it may require a combined aerial survey and targeted physical
investigation. Agree on those responsibilities and the sample deliverables
before the flight is booked.
Source notes
Last checked: September 6, 2026.